Tech Support 1-800-338-4231 x18

Important Notice to all XM-100 Users with DST.

The US Energy Policy Act of 2005 (EPACT) mandates that, commencing in 2007, Daylight Saving Time (DST) in the United States of America and Canada will start on March 11 and end on November 4.  The start date for DST in the US was previously the first Sunday of April and the end date for DST in the US was previously the last Sunday of October.

Due to this new mandate, Antex has come up with a Firmware Update for all users who use the Force Tune Event feature. Please email asupport@antex.com for this request and don't forget the ship to address. We will promptly ship you a Firmware Update for you to install and make the appropriate changes to the XM-100. This update will NOT void the warranty on your XM-100.

Updated XM-100 Owners Manual

Important Notice to all Audio Card Users EOL
Special LX-44 Pricing, Call 1-800-338-4231 x25

Beginning April 30, 2005, non-warranty audio card customer assistance via Antex Technical Support phone and email will be available at an hourly rate.  All requests for technical phone assistance must first be made via email to support.  The email request should include a brief synopsis of the support issue, the Antex product involved, contact information (direct phone/email) for response, and credit card information so that billable hour(s) may be charged.  All phone support will be subject to a charge of $50.00 per hour or any part of an hour.  Any issues that can be dealt with solely via email will be handled accordingly at no charge.  Email requests at support will be checked periodically throughout the day, M-F 7am-4:30pm PST; a response will be made within one (1) business day.  Emergency support requests are available by calling Antex Technical support’s hotline at 310-532-3092 x18.  All callers will be requested to leave a message including information regarding the support issue, product involved, contact information, and credit card billing information.  Messages will be checked regularly throughout the day and responded to the same day, and usually within 3 hours from the time the message was created.   There is no technical support available weeknights after 5pm PST or on weekends.